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MLB.TV Refunds: You Get Five Days, Then You're Done
MLB.TV renewed automatically and you want your money back? MLB gives you a five-day window, one refund per season, and no partial refunds. Here's how it works.
Prices last read 2026-11-07
Short answer
Only if you ask within five days of the annual renewal date.MLB's Terms of Use say it will refund what you paid for a subscription like MLB.TV if you ask within five days of your first purchase or within five days of an annual automatic renewal. You can ask through the Audio/Video Subscriptions section of your MLB.com account or by emailing customerservice@mlb.com. After those five days you can still cancel, but cancelling only stops the next renewal. It doesn't get your money back. MLB also allows no more than one refund per season and never gives partial or pro-rated refunds.Source: MLB.com Terms of Use (last updated March 11, 2025) · 2026-11-07
The rule, in plain English
within five (5) days of your initial purchase or within five (5) days of any annual automatic renewal date
MLB.com Terms of Use, Section 4, Refund Policies for Certain Subscription ServicesSource: MLB.com Terms of Use (last updated March 11, 2025) · 2026-11-07
Those are the only two events that open a refund window: the day you first buy, and an annual automatic renewal. The terms say yearly subscriptions renew on or about March 1 each year. So if your yearly plan renewed around March 1, your window closed about five days later. The terms also say renewals are charged without advance notice unless you cancel before the next billing period. MLB is not promising you a reminder email.
Source: MLB.com Terms of Use (last updated March 11, 2025) · 2026-11-07
If you're on a monthly plan, read carefully. The terms say monthly subscriptions renew each month during the season, through and including October. The refund clause names only the initial purchase and the annual automatic renewal. It says nothing about a five-day window after each monthly charge.
Source: MLB.com Terms of Use (last updated March 11, 2025) · 2026-11-07
Refund vs. cancel: two different buttons
What each one gets you
- Refund (within the five-day window): MLB returns the purchase price you paid. You get one per Major League Baseball season.
- Cancel a yearly plan: the cancellation takes effect at the start of the next subscription year. You keep access until then and get no money back.
- Cancel a monthly plan: you keep access until the 30th day after your most recent billing date. Nothing is pro-rated.
- Outside the window: the terms rule out partial or pro-rated refunds, so a mostly unused year doesn't change the answer.
Source: MLB.com Terms of Use (last updated March 11, 2025) · 2026-11-07
How to ask for the refund
- Check the dateCount from your first purchase or from your annual renewal date. The terms put the yearly renewal on or about March 1. If more than five days have passed, skip to cancelling.
- Use account managementLog in to your MLB.com account, open the Audio/Video Subscriptions section and follow the instructions there. This is the route the terms name for refund requests.
- Or emailThe terms also accept refund requests sent to customerservice@mlb.com within the same five days. Include your account email and say you're asking for a refund, not only a cancellation.
- Phone as a backupThe terms list 866-244-2291 in the U.S. and 315-203-6761 outside the U.S. for subscription customer service.
Source: MLB.com Terms of Use (last updated March 11, 2025) · 2026-11-07
Tip: if you want out, cancel right after you subscribe
Cancelling a yearly plan doesn't cut off access. The terms say it takes effect at the start of the next subscription year. If you know you won't want next season, you can cancel any time during this one, keep watching, and avoid the March charge without racing a five-day deadline.
Source: MLB.com Terms of Use (last updated March 11, 2025) · 2026-11-07
Our take: the window is clear, but it's at the wrong time of year
Credit where it's due: MLB actually writes down a refund window. Plenty of streaming services just say 'no refunds' and leave you to argue with support. The problem is the timing. A yearly renewal that lands around March 1, before Opening Day and with no reminder promised in the terms, is easy to forget. Plenty of people only notice the charge when they open the app for the first game of the season, and by then the five days may be gone. One refund per season stops anyone gaming the system, which is fair. Pairing a short window with a charge you weren't warned about is not.
Our advice: if you only watch for part of the season, treat the yearly plan as opt-in every year, not something you set and forget. Put a reminder in your calendar for late February, or cancel early (you keep your access) and buy again only if you want next season. Monthly billing costs you some flexibility in a different way: no refund window is written for it, but cancelling stops the next charge.
Optional: see seller listings for MLB.TV (a third-party listing, not official MLB access or an endorsement). That link carries our partner code Sk52g, which is how a purchase is attributed to this site. Promotion code UPD3S.
Sources (read 2026-11-07)